Ensure Social Distancing Amid COVID-19

The idea of waiting in a waiting room can be scary. Give patients the peace of mind they’re looking for with a virtual waiting room. Our proven solution provides contactless check-in from your parking lot and can be up and running in 24 hours.

Here’s How It Works

ChartWait Time Transparency
Patients don’t want a long wait time any more than you want an overcrowded facility. Jellyfish Health’s technology shows estimated wait times (and how many patients are waiting) right on your website, so patients can choose the most convenient time to visit.

Contact-Free Check-In
With Jellyfish Health, patients can check in from a safe distance via your website, text message, or front desk tablet. We’ll customize a solution that works best for your facility, while advising you on the best practices our clients are implementing.

Virtual Waiting RoomVirtual Waiting Room
Your patient’s car is his or her new waiting room, so you can control how many people enter your facility at a given time. This process applies to drive-up COVID-19 testing, too.

Phone notification chatAutomated and Custom Text Messages
While patients wait in their cars from a safe social distance, automated texts update them as to their place in line and provide instructions when it’s time to enter the facility for their appointment. Staff can also send custom messages as needed.

100% Digital

Jellyfish Health operates in the cloud, which means it’s accessible anywhere patients and staff are online.

Why Jellyfish Health?

Super-Fast Implementation

We know you need to adapt quickly. Most clients are up and running in 24 hours.

No Long-Term Commitment

There’s no contract. You can problem solve short-term and adjust to your needs moving forward.

Plays Well With Others

The application stands up on its own, so there are no integration or platform concerns.


The percentage of ambulatory facilities that are reporting a revenue reduction due to COVID-19.

Richard Atkin, CEO, Greenway Health, HISTalk, May 13, 2020

Looking for Additional Support?


Collect consents, digital signatures, image uploads, and more with zero face-to-face contact. Patients can also make payments via their device—all of this happens via text or email without patients needing to download an app.


Understand how your new processes are impacting patients. Jellyfish Health allows you to send online surveys, so you can gather feedback and make adjustments as needed.

Get the Support You Need During the COVID-19 Crisis