By Mike McGuire. A 35-year industry veteran, Mike is passionate about following changes in the world of healthcare.
Most people would agree that the healthcare industry has not been, shall we say . . .at the forefront of change when it comes to adopting innovative solutions and technologies. But here’s a question for you: Do you think healthcare leaders have a moral duty to...read more
I read two articles over the holidays (perfect time for catch-up reading) from Forbes and Health Tech. Both pieces claimed that the consumerization of care was going to define the healthcare industry in 2019—and alter the digital health experience. This is, of course,...read more
Patient dissatisfaction often comes from wait times rather than from actual clinical care. In healthcare, the complete consumer experience is repeatedly overlooked as a critical component to building loyal, repeat visitors. With smartphones in hand, we’ve gotten used...read more
Host Shereese Maynard talks to Dave Dyell, CEO for Jellyfish Health about patient experience and how they are solving the waiting...read more
Sick and Tired of Being Sick and Tired Having a loved one with serious health concerns can be debilitating. Indeed, the stress associated with an uncertain outcome can permeate the entire family. When my mother-in-law was diagnosed with metastasized bladder...read more
The Little Hospital That Could Remember the story of The Little Engine That Could? As a little engine struggles to pull a long train of toys over a mountain, she repeats the mantra, “I think I can, I think I can, I think I can.” And when she successfully...read more