Smart industries are tech smart. Fast food companies, small nonprofits and big corporations have figured out that good technology yields happy customers. Here are just a few examples:
A new online platform at McDonald’s makes things easy—customers can order online, pay online, have no-wait pickup and home delivery. Sales are up, customers are returning, Big Macs are selling.
Feedback is an innovative startup app that partners with restaurants to combat food waste. If a restaurant knows they have excess food, customers get alerts on exclusive takeout deals. A portion of each sale goes to local organizations serving people in need, followed by a pop-up thank you on customers’ phones. Customers enjoy discount gourmet food and get to partner with Feedback in community giving.
iPhone X’s new facial recognition system will let people pay for things just by looking at their phone. No need to pull out a wallet, deal with credit cards—it’s simple, it’s convenient and it’s absolutely current.
And being current is key.
In the modern world, it seems like people can do everything online—shopping, socializing, school, business meetings, banking . . .
But what about healthcare?
A smarter healthcare platform that uses technology to streamline and enhance experiences makes a world of difference to patients. The converse is also true: a non-existent or outdated system—one that creates friction and frustration—is hazardous to both a hospital’s brand health and a patient’s wellbeing.
The Jellyfish Health patient experience platform addresses interactions throughout the entire patient journey. Patients can schedule appointments online, use remote check-in, see if their doctor is on time or even check the status of a loved one undergoing a procedure. Digital conveniences like these give patients more control over their time, while reducing frustration and stress. That kind of robust digital platform creates brand loyalty and competitive advantage.
Jellyfish Health knows the work healthcare companies do is important and that every aspect of infrastructure must serve to improve the quality of care. We’re here to help that happen.