JELLYFISH HEALTH BLOG
By Mike McGuire. A 35-year industry veteran, Mike is passionate about following changes in the world of healthcare.
How Jellyfish Registration Reduces Contact and Saves Patients Time at East Tennessee Children’s Hospital’s ER and COVID-19 Testing Center
Although East Tennessee Children’s Hospital had plans to implement Jellyfish Health, those plans were put on hold while the hospital’s emergency department was undergoing renovations. But COVID-19 made it clear that staff and parents needed Jellyfish immediately.
Healthcare’s Virtual Waiting Room — Changing the Patient Experience
Guest post by Trish Rivard, CEO and Founder, Eliciting Insights
From telehealth to remote patient monitoring and virtual waiting rooms, COVID-19 has helped drive the adoption of new technologies in healthcare.
America Reopens: 5 Ways to Alleviate Your Patients’ Fears and Frustrations Amid the Coronavirus Pandemic
All 50 states are in various stages of reopening as more COVID-19 stay-at-home orders lift, but patients may be slow to come back, whether for routine or emergency care. Do your patients feel comfortable getting the care they need?
It’s Time for Healthcare to Smarten Up
Smart industries are tech smart. Fast food companies, small nonprofits and big corporations have figured out that good technology yields happy customers. Here are just a few examples: A new online platform at McDonald’s makes things easy—customers can order online,...
Healthcare Delivery and the Ethics of Change Management
Most people would agree that the healthcare industry has not been, shall we say . . .at the forefront of change when it comes to adopting innovative solutions and technologies. But here’s a question for you: Do you think healthcare leaders have a moral duty to...
Giving Patients the Seamless Consumer Experience They Crave
I read two articles over the holidays (perfect time for catch-up reading) from Forbes and Health Tech. Both pieces claimed that the consumerization of care was going to define the healthcare industry in 2019—and alter the digital health experience. This is, of course,...
Sick and Tired of Being Sick and Tired
Sick and Tired of Being Sick and Tired Having a loved one with serious health concerns can be debilitating. Indeed, the stress associated with an uncertain outcome can permeate the entire family. When my mother-in-law was diagnosed with metastasized bladder...
The Little Hospital That Could
The Little Hospital That Could Remember the story of The Little Engine That Could? As a little engine struggles to pull a long train of toys over a mountain, she repeats the mantra, “I think I can, I think I can, I think I can.” And when she successfully...
The Flu and You
While it’s impossible to predict what the upcoming 2018-2019 flu season will be like, the Food and Drug Administration has included both Influenza A strains in this year’s vaccine as well as two additional Influenza B strains. Jellyfish Health’s urgent care/primary care customers are uniquely positioned to meet this flu challenge. These customers can proactively send either text or email reminders to their consumers. They can also use the same mechanisms to send information about the strains of flu they’re seeing in patients.