Our Story

Founded in 2014 and based in Panama City, Florida, Jellyfish Health transforms the patient experience through actionable data, driving greater transparency at each step of the patient journey. Its advanced mobile and online technology enables healthcare and provider organizations—including health systems, specialty care practices, primary care practices, ambulatory surgery centers and urgent care clinics—to optimize patient scheduling, wait time updates, appointment status notifications and overall patient volume.

The resulting improvements in patient satisfaction positively impact healthcare and provider organizations’ bottom lines while reducing the potential for poor CAHPS scores and decreased payer reimbursements. The innovative technology also enhances staff workflow efficiencies, heightening provider satisfaction with the ability to help even more patients—and deliver an exceptional patient experience—for the ultimate competitive differentiator in the new paradigm of consumer-driven care.