Careers

Join us! Modern Healthcare voted us one of their Best Places to Work 2017

Current Openings

We are a fast-growing company based on the Emerald Coast in Panama City, Florida. At Jellyfish Health, we enjoy competitive pay, excellent benefits and a startup culture that values contribution to the team’s mission. You will have the opportunity to make an immediate impact to the business, our clients and our future. We work hard, but we have fun doing it! Are you ready to join us?

Product Manager

 

 

How many times have you shown up to your doctor’s appointment 15 minutes early, only to sit in the waiting room for over an hour? All the while you are wondering: when is it my turn? Frustration mounts as the realization sets in that you are wasting time. How much longer? Why are they so behind? Couldn’t they have told me it would be a long wait? Should I reschedule? Can’t they do anything about this?!

The answer is YES! Jellyfish Health is a disruptive patient experience company that eliminates the wait in medical clinics with solutions that offer real time transparency for patients and staff. We are a fast-growing company based on the Emerald Coast in Panama City, Florida. At Jellyfish Health, we enjoy competitive pay, excellent benefits, and a startup culture that values contribution to the team’s mission.


Role Details:

 

Position Title: Product Manager

Position Type/Expected Hours of Work: Full time/40 hours per week


Role Summary & Objective:

 

The Product Manager is responsible for the product strategy, product management and the market success of Jellyfish Health product offering. This person is a key contributor to achieving the company’s near term and long-term objectives. The Product Manager works closely with all members of the Jellyfish team to deliver product solutions that will be highly successful in the marketplace.

This Position will be based in Panama City, FL.

 

Responsibilities:

 

  • Performs market research, market validation, and whitespace analysis to identify new opportunities for existing and new products
  • Fosters close relationships with key market constituents to validate Jellyfish Health’s product strategy and roadmap
  • Develops detailed business case for proposed products and initiatives including cost/benefit estimates, market trends, competitive analysis, risk analysis, industry best practices, and product development timelines
  • Planning, prioritizing and managing the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial and corporate objectives
  • Collaborating with the CSO, CTO, CEO, COO and Engineering teams to ensure consistent execution of product plans that result in product delivery on time, on budget
  • Collaborating with the Sales and Marketing teams to ensure go-to-market strategies, plans and activities are aligned with the company’s business drivers
  • Defining goals and success metrics for the product management function
  • Overall responsibility for the product roadmap and product lifecycle of all Jellyfish Health products

 

We’re looking for someone ridiculously awesome.  If this sounds like you, send an email to careers@jellyfishhealth.com with your resume attached and quick note why you are the person we are looking for. We look forward to meeting you!

 

 

Client Implementation Project Manager

 

 

How many times have you shown up to your doctor’s appointment 15 minutes early, only to sit in the waiting room for over an hour? All the while you are wondering: when is it my turn? Frustration mounts as the realization sets in that you are wasting time. How much longer? Why are they so behind? Couldn’t they have told me it would be a long wait? Should I reschedule? Can’t they do anything about this?!

 

The answer is YES! Jellyfish Health is a disruptive patient experience company that eliminates the wait in medical clinics with solutions that offer real time transparency for patients and staff. We are a fast-growing company based on the Emerald Coast in Panama City, Florida. At Jellyfish Health, we enjoy competitive pay, excellent benefits, and a startup culture that values contribution to the team’s mission.

 

 

 

Responsibilities:

 

 

The Client Implementation Project Manager is responsible for the overall successful implementation of Jellyfish Health’s software solutions and for helping to establish successful relationships with our new clients. Attention to detail is critical, along with the ability to articulate solution capabilities into business benefits for our clients and prospects.

  • Develop a work breakdown structure and process flow charts for concurrent projects across multiple clients.
  • Delegate project tasks across internal and client resources to ensure project objectives are satisfied.
  • Collaborate with and influence clinical users, management staff and IT leadership in optimizing the scope, benefits and risks of proposed projects; helps manage expectations of users and management.
  • Identify opportunities for process improvements and provides analysis, proposes change strategies, and communicates proposed strategies appropriately.
  • Expected to take a consultative approach with stakeholders while presenting information that is both presentable and organized.
  • Perform user training and assist clinical users during software go-live to ensure successful adoption of new software.
  • Manage client relationships to develop strong partnerships and client loyalty.
  • Must be able to travel as necessary (up to 80% at times but typically 50%)

 

Required skills:

 

 

  •  Previous software implementation experience in a health care setting.  PMP certification strongly preferred.
  • Previous experience building project plans and work breakdown structures.
  • Ability to work fast in a growing, fast-paced company.
  • Must be able to work independently yet be a strong team player.
  • Ability to interact professionally with diverse groups including healthcare executives, clinical managers and staff.
  • Candidate must have exceptional project management skills with the ability to identify process improvement initiatives.
  • Excellent communication and presentation skills.

We’re looking for someone ridiculously awesome.  If this sounds like you, send an email to careers@jellyfishhealth.com with your resume attached and quick note why you are the person we are looking for.  We look forward to meeting you!

 

Clinical Analyst

 

ROLE DETAILS:

 

Position Title: Clinical Analyst

Department: Implementation

Position Type/ Expected Hours of Work: Full time / 40 hours per week

 

ROLE SUMMARY

 

The Clinical Analyst is responsible for the collection and documentation of clinical processes from our clients and utilizing knowledge of Jellyfish system capabilities to propose and influence the implementation of effective solutions. Attention to detail is critical, along with the ability to articulate solution capabilities into business benefits for our clients and prospects.

 

RESPONSIBILITIES & DUTIES

 

  •  Assesses functionality, feasibility, impact to workflow, and compliance to standards.
  • Develops process flow charts
  • Performs and documents software test plans for concurrent projects across multiple clients.
  • Assists clinical users, management staff and IT leadership in optimizing the scope, benefits and risks of proposed projects; helps manage expectations of users and management.
  • Identifies opportunities for process improvements and provides analysis, proposes change strategies, and communicates proposed strategies appropriately.
  • Expected to take a consultative approach with stakeholders while presenting information that is both presentable and organized.
  • Performs user training and assists clinical users during software go-live to ensure successful adoption of new software.
  • Manages client relationships to develop strong partnerships and client loyalty.

QUALIFICATIONS & SKILLS

 

  • A bachelor’s degree or previous clinical experience in a health care setting.
  • Ability to work fast in a growing, fast-paced company.
  • Must be able to work independently yet be a strong team player.
  • Ability to interact professionally with diverse groups including healthcare executives, clinical managers and staff.
  • Candidate must have exceptional project management skills with the ability to identify process improvement initiatives.
  • Excellent analytical, writing, communication and presentation skills.
  • The position includes on-call, and nights/weekend responsibilities.
  • Must be able to travel as necessary (up to 80% at times but typically 50%).

We’re looking for someone ridiculously awesome.  If this sounds like you, send an email to careers@jellyfishhealth.com with your resume attached and quick note why you are the person we are looking for.  We look forward to meeting you!

 

Integration Analyst

 

 

 

You have the opportunity to make an immediate impact to the business, our clients, and our future.  We work hard, but we have a lot of fun doing it! Are you ready to join us?


ROLE DETAILS:

Position Title: Integration Analyst

Department: Implementation

Position Type/ Expected Hours of Work: Full time / 40 hours per week

 

ROLE SUMMARY

 

Responsible for analysis, design, development, validation testing, support and maintenance of application integration interfaces and infrastructure supporting mission-critical clinical and business processes for a healthcare software organization.  Also responsible for exhibiting professional client relations.

 

ESSENTIAL RESPONSIBILITIES & DUTIES

  • Work closely with clinical business analysts and systems engineers to understand and provide feedback on complex functional requirements, identify gaps and technical limitations, propose solutions and workarounds and formalize solutions in technical design documents, followed by coding unit and regression testing.
  • Provide support for existing interfaces and the development of outbound/bidirectional HL7 interfaces and integration solutions.
  • Build integration solutions using Object Oriented programming languages (i.e. C#, Java, etc.)
  • Complete required implementation and validation checklists and documentation for new interfaces and upgrades.
  • Review current infrastructure to ensure that company goals are being met.
  • Interact with internal teams, partner companies, new/existing customers, and third-party system vendors.
  • Provide customer support and technical issue resolution relating to system interfaces with Mirth software.
  • Make recommendations for improvement in processes.
  • Identify issues and concerns and communicate them to leadership. Develop options and recommendations to quickly resolve operational problems and questions and minimize impact on end-user productivity and overall impact to organizations.
  • Act as technical escalation point for Application Analyst and other teams on interface and database issues.
  • Other duties and responsibilities as assigned.

 

QUALIFICATIONS & SKILLS

  • Extensive understanding of HL7 messaging standards and message structure, enterprise level interface integration platforms (i.e. Mirth Connect) and expertise in building complex event based real time interfaces.
  • Expert knowledge of information messaging standards (I.e. HL7/FHIR and middleware principles and concepts (i.e. APIs, REST, SOAP, Web Services, etc.).
  • Knowledge of HL7 message structure (i.e. ADT, SIU, ORM, ORU, etc.).
  • Expertise using and operationally supporting enterprise level interface engine platforms (i.e. Mirth Connect).
  • Experience building complex event based real time interfaces with multiple connections.
  • Demonstrated experience with 3G object-oriented programming language principals (i.e. C#, Java, C++, etc.).
  • Development experience with .NET or J2EE development frameworks.
  • Understanding and usage of source control for software development.
  • Understanding and implementation of the Software Development Life Cycle principles and concepts, including change management.
  • Demonstrated proficiency in software testing (unit, regression), including planning and execution.
  • Must be skilled in common algorithms and data structures, database concepts and design, SQL queries.
  • Ability to translate complex business requirements into software designs and solutions.
  • Knowledge and proficiency in troubleshooting application problems/issues.
  • Understanding of clinical workflows and clinical and administrative systems and participating in information exchange (i.e. through messaging or file transfer).
  • Basic understanding of database concepts and working knowledge of the ways to interact with databases.
  • Experience with variety of different interface engines, particularly MIRTH and clear understanding of integration technics required to integrate with EMR technologies.
  • Some level of experience with Java, XML, SQL, C++, Perl, Visual Basic, Visio, MS Project, MS Office Suite
  • Demonstrate strong communication and human relationship skills
  • Exceptional multitasking and organizational abilities and strong time management skills.

 

DESIRED QUALIFICATIONS & SKILLS

  • Demonstrated knowledge of relation database design.
  • Proficiency in Structure Query Language (SQL) and related data access languages (i.e. executing SQL, stored procedures, views, indexes and table creation).
  • JavaScript backend development experience.
  • SOAP, HL7, Interface Engine, Database Functionality (including cubes).
  • Proven working experience as an Interface Analyst or Developer.
  • Knowledge of a physician practice management system and EMR or EHR system preferred.
  • Excellent communication/interpersonal skills; Strong presentation skills.
  • Job experience or background in healthcare
  • Understanding and working experience with HIPAA and security compliance

 

EDUCATIONAL REQUIREMENTS

BS in Mathematics, Economics, Computer Science, Information Management or Statistics or 4 years experience.

 

WORK ENVIRONMENT

Must be punctual and have time management skills; Ability to work alone and within a team; Ability to handle stress and have strong problem-solving abilities.

We’re looking for someone ridiculously awesome.  If this sounds like you, send an email to careers@jellyfishhealth.com with your resume attached and quick note why you are the person we are looking for.  We look forward to meeting you!