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The Uncertainty Room

Connect with the author: Mike McGuire | LinkedIn I read an article recently about a study conducted around strategies for managing uncertainties in a surgical waiting room. It got me thinking about how much uncertainty exists in every waiting room in a clinical...
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The Future of Healthcare

Connect with the author: Mike McGuire | LinkedIn “When we talk about Big Data, we often focus on the tracking and mining of vast mountains of static results, but the dynamic interaction among complex agents in real time ultimately will be more valuable. It is this...
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Building Brand Equity in Healthcare

Connect with the author: Mike McGuire | LinkedIn While the company name “Jellyfish Health” certainly has given us a unique visual persona and has made our Jellyfish give away a must have for both kids and adults, the question we get asked the most is what do we do...
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Patient Experience Becoming Common Focus for Hospitals

With the market shift towards value-based and patient-centered models of care, improving patient experience is an increasingly common focus for hospitals. Good patient experience is an intrinsically valuable goal, and payers are increasingly emphasizing patient experience as part of care quality. Patient experience scores—reflecting factors as diverse as a hospital floor’s noise level throughout the night and how well nurses and doctors communicate with patients—have become key hospital performance measures.

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